{"id":132,"date":"2015-04-03T04:36:05","date_gmt":"2015-04-03T04:36:05","guid":{"rendered":"http:\/\/demo.wpsmartapps.com\/themes\/manual\/?page_id=132"},"modified":"2023-03-07T11:17:21","modified_gmt":"2023-03-07T10:17:21","slug":"contact","status":"publish","type":"page","link":"https:\/\/cestquoijungo.fr\/index.php\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"

[vc_row row_type=\u00a0\u00bbparallax\u00a0\u00bb background_image=\u00a0\u00bb395″ plx_background_opacity=\u00a0\u00bbtrue\u00a0\u00bb plx_background_opacity_color=\u00a0\u00bbrgba(199,199,199,0.49)\u00a0\u00bb row_content_display=\u00a0\u00bbin_grid\u00a0\u00bb row_content_display_align=\u00a0\u00bbleft\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1509641490721{padding-right: 40px !important;}\u00a0\u00bb][vc_empty_space][vc_empty_space][vc_empty_space][vc_empty_space][vc_single_image image=\u00a0\u00bb2554″ img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb style=\u00a0\u00bbvc_box_shadow_3d\u00a0\u00bb css_animation=\u00a0\u00bbfadeInDown\u00a0\u00bb][vc_single_image image=\u00a0\u00bb3922″ img_size=\u00a0\u00bblarge\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1483599169806{padding-left: 20px !important;background-color: #f9f9f9 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_empty_space][vc_custom_heading text=\u00a0\u00bbVous avez besoin d’aide sur J2 ?\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:20px|text_align:left|color:%232a79bf\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text]Pour tout souci sur J2, nous vous invitons \u00e0 d\u00e9poser un ticket sur MANTIS<\/a> via votre r\u00e9f\u00e9rent J2 en nous pr\u00e9cisant :
\n– L’onglet ou la page o\u00f9 vous constatez un incident ;
\n– Le type d’incident (probl\u00e8me de connexion, erreur de saisie, etc.) ;
\n– Les manipulations faites afin que nous puissions reproduire l’erreur ;
\n– Les captures d’\u00e9cran de l’incident (page Synfony par exemple) ou tout document utile.<\/p>\n

Afin de faciliter la gestion des incidents, nous vous invitons \u00e0 nommer votre ticket de la mani\u00e8re suivante : module concern\u00e9 et sous module.
\nPar exemple : ENTREPRENEUR_COORDONNEES \/ Pas de saisie possible de l’adresse mail<\/em><\/p>\n

Plus votre ticket sera d\u00e9taill\u00e9, plus cela facilitera sa r\u00e9solution.<\/strong><\/span><\/p>\n

Email : jungo2@bge.asso.fr<\/a>[\/vc_column_text][vc_separator][vc_custom_heading text=\u00a0\u00bbDes soucis de connexion au portail ou au MBV ?\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:20px|text_align:left|color:%231e73be\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text]Email : david@bge.asso.fr<\/a>[\/vc_column_text][vc_empty_space][vc_separator][vc_custom_heading text=\u00a0\u00bbSur BGE Pro ?\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:20px|text_align:left|color:%231e73be\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text]Email : supportbgepro@bge.asso.fr<\/a>[\/vc_column_text][vc_empty_space height=\u00a0\u00bb46px\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row row_type=\u00a0\u00bbparallax\u00a0\u00bb background_image=\u00a0\u00bb395″ plx_background_opacity=\u00a0\u00bbtrue\u00a0\u00bb plx_background_opacity_color=\u00a0\u00bbrgba(199,199,199,0.49)\u00a0\u00bb row_content_display=\u00a0\u00bbin_grid\u00a0\u00bb row_content_display_align=\u00a0\u00bbleft\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1509641490721{padding-right: 40px !important;}\u00a0\u00bb][vc_empty_space][vc_empty_space][vc_empty_space][vc_empty_space][vc_single_image image=\u00a0\u00bb2554″ img_size=\u00a0\u00bbfull\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb style=\u00a0\u00bbvc_box_shadow_3d\u00a0\u00bb css_animation=\u00a0\u00bbfadeInDown\u00a0\u00bb][vc_single_image image=\u00a0\u00bb3922″ img_size=\u00a0\u00bblarge\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb1\/2″ css=\u00a0\u00bb.vc_custom_1483599169806{padding-left: 20px !important;background-color: #f9f9f9 !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}\u00a0\u00bb][vc_empty_space][vc_custom_heading text=\u00a0\u00bbVous avez besoin d’aide sur J2 ?\u00a0\u00bb font_container=\u00a0\u00bbtag:div|font_size:20px|text_align:left|color:%232a79bf\u00a0\u00bb google_fonts=\u00a0\u00bbfont_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal\u00a0\u00bb][vc_column_text]Pour tout souci sur J2, nous vous invitons \u00e0 d\u00e9poser un ticket sur MANTIS via votre r\u00e9f\u00e9rent […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-page-full-width-vc.php","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0},"_links":{"self":[{"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/pages\/132"}],"collection":[{"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/comments?post=132"}],"version-history":[{"count":15,"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/pages\/132\/revisions"}],"predecessor-version":[{"id":3924,"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/pages\/132\/revisions\/3924"}],"wp:attachment":[{"href":"https:\/\/cestquoijungo.fr\/index.php\/wp-json\/wp\/v2\/media?parent=132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}